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Delivery Information

Shipping Method Guide

sears's wide range of products also come with a variety of shipping choices, promotions, and special offers. Please refer to the information below to learn about the cost-saving and convenient options we have available for you.

Choosing a Shipping Method

You can choose your preferred shipping method on the Order Information page during the checkout process. For most products, sears.com.co will offer you a choice of three shipping methods on the Order Information page at checkout. Note that even every item in your order has the Free Shipping sticker, you can also select shipping method if you think the Free shipping method we chose is not suitable. sears.com.co will automatically ship through the best method based on the order size and destination. Our three available shipping methods are:

Expedited Shipping
Our fastest option ships to all major destinations in 3 - 5 work days. All Expedited Shipping orders are eligible for shipping discounts according to package size and destination.

Standard Shipping
The most affordable option ships to all major destinations in 6 - 8 work days. All standard shipping orders are eligible for shipping discounts according to package size and destination. (Note: Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.)

Super Saver Shipping
The most affordable option ships to all major destinations in 15 - 30 work days. The longer delivery time is necessary to offer you the lowest possible shipping fees. Please be aware that order tracking may not always be available with this option.

Before we can ship your order, sears.com.co has to prepare your products, do strict quality-control tests and carefully package items. The duration of preparing your items for shipping and the delivery time is the total time to receive your order.

To estimate how long it will take for your order to arrive see processing and shipping times for all product categories below:

Shipping & Delivery Estimates

Our "shipping estimate" is an estimate of how long it will take to prepare your item for shipment and the date it will leave our warehouse. We calculate estimated shipping dates once payment for an order has been confirmed and we begin processing the order. You will see a shipping estimate for your order in the payment confirmation we sent to you via email. This will also appear in your sears.com.co account once your payment has been confirmed.

We also provide the average shipping times for our different products so that you can calculate approximately when your items will reach their destination.

· How are shipping estimates calculated?
· When will I get my items?
· What if I want to get my items faster?

How are shipping estimates calculated?

Our shipping estimates are based on how quickly we can process and package items for shipment "also known as processing time". Processing time includes selecting items, quality checks, and packaging. Please note that large orders with multiple items may take longer to process and package.

For the average processing times for all product categories, see Estimated Delivery Times

When will I get my items?

You can calculate your estimated delivery time using the average processing time for your products and the average shipping time of the shipping method you chose for your order.

For example, if you order an item that requires approximately 4 working days of processing time, and select Expedited Shipping (which typically requires 3-5 days), you can calculate that your order should arrive approximately 9-11 days after your payment is confirmed.

For average shipping times for all product categories, see Estimated Delivery Times

What if I want to get my items faster?

During checkout, you have a choice of different shipping speeds If you need your items by a certain time, we recommend ordering your items early and choosing a shipping method that meets your delivery requirements

You can also choose to purchase the quick service that can shorten the processing time for dresses making. Please contact our customer service to see whether it's possible for emergency case.